Managed

Features & Benefits

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  Proactive Support Model

  Instead of waiting for problems to occur, we simply prevent them from happening in the first place. Our preventive maintenance and continuous-monitoring support model is proven to eliminate potential hardware/software issues before they deteriorate and cause downtime, saving your business both time and money.

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  Fast Responses

  When problem arises, our engineers will be able offer immediate assistance via Remote Desktop Support. Most of the issues can be solved remotely with a turn-a-round time of less than 30 minutes. For more complicated issues, our engineers can typically reach your office within 2-hours and resolve the problem on the same day.

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  Unlimited Services for a Flat Fee

  Because we provide unlimited services for a flat monthly fee you no longer have to worry about the risk of exploding costs. Our interest will be aligned to yours as we do not charge you base on repair-time; it is now in our interest to prevent problems as much as possible, resolve problems as fast as possible and use permanent solutions wherever possible.

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  Single Point of Accountability

  Dedicated IT Consultant assigned to your company provides a single point of accountability. You no longer need to deal with multiple parties as we provide vendor management. We’ll deal with your internet service provider, telephone system vendor, mobile communications provider, servers/workstations warranty provider etc - you only need to deal with us.

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  Hassle-Free IT Department

  When you hire us you’ll be getting a fully functional IT department without all the hassle of setting up one yourself. No on-going management supervision needed, no need to worry about us going on vacation or quitting the job either. It only takes us less than 3 days to begin servicing your company and with all these conveniences, we still cost less than running your own IT department.

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  Money-Back Guarantee

  Why risk your money with other IT companies? Our services are risk-free because we provide money-back service level guarantee. If we do not meet your expectations, we’ll provide a full refund. Contact us today to find out more.